We drive the future of care with RaaS™ by improving patient compliance through expert care navigation—boosting efficiency, revenue, and outcomes.

Why Practices Choose POP

  • 30% of health care staff experience a higher burnout rate when managing high-anxiety patients without additional support systems, leading to lower job satisfaction and high turnover rates

    (Source: New England Journal of Medicine, 2021)

  • 60% of high Anxiety Patients require more interaction time with healthcare staff leading to reduced availability for other patients and tasks.

    (Source: Journal of Clinical Psychology in Medical Settings, 2021)

  • 40% of high-anxiety patients report greater difficulty following pre and post op instructions without a support system, increasing risk of complications and follow up care adding strain to practice resources

    (Source: American Psychological Association, 2020)

  • 35% of frequent calls and follow-ups occur with high anxiety patients increasing administrative workload in medical practices, which takes time away from new patient inquiries and consultations

    (Source: Health Affairs, 2022)

  • 2X of high anxiety patients are twice as likely to cancel or reschedule surgeries without a support system, causing revenue loss and inefficiencies in scheduling without a support system

    (Source: Journal of Patient Safety and Risk Management, 2019)

HOW MUCH ARE YOU LOSING?

  • Is your practice growth trending up or down?

  • Are you saving in administrative costs?

  • Is your staff experiencing office burnout?

  • Are you seeing growth in referrals?

  • Are you seeing higher or lower cancellations?

Before you Get Started…

Book A Discovery Demo To Learn More

FAQs

  • Up to 50% of surgical patients don’t fully follow pre- or post-op protocols. RaaS™ provides structured, human-led support that improves follow-through, reduces surgical delays, and increases completion rates.

  • Studies show that 65% of malpractice claims stem from emotional distress, not technical error. RaaS™ offers licensed therapy to address anxiety, body image, and compliance barriers that often derail recovery.

  • Malnutrition is linked to higher complication rates, slower healing, and wound breakdown. Our registered dietitians guide patients through surgery-specific nutrition plans to optimize healing and reduce post-op issues.

  • Recovery is not one-size-fits-all. Our team includes mental health therapists, RDs, wound care specialists, and concierge navigators—all aligned to deliver protocol-driven, specialty-specific support across the full care journey.

  • RaaS™ is proactive, not reactive. We don’t wait for problems—we engage early, monitor touchpoints, and provide scalable support that reduces inbound volume and prevents last-minute cancellations.

  • In our early partner practices, RaaS™ has been shown to reduce cancellations by up to 20%, increase surgical conversion rates, and recover an average of $1M+ in revenue annually.

  • With the rise of GLP-1s, medical tourism, and patient expectations, surgical care is shifting. Practices that support patients beyond the OR gain market share, better outcomes, and long-term brand equity.

  • RaaS™ is specialty-agnostic. While built in high-touch fields like bariatrics and aesthetics, it’s effective across orthopedics, oncology, spine, ENT, and any setting where preparation, recovery, and adherence matter.

  • Patients access our services through the Symplast app and coordinated virtual touchpoints. We integrate with your workflow, EMR (when applicable), and patient education materials—no extra staff needed.

  • POP is not just an app or a tech tool—we’re a clinical-grade preparation and recovery partner with licensed providers, SOPs, and a concierge mindset. Our platform is built to scale outcomes, not just engagement.